FAQ

Metal Signs
Q: How do you know shipments will arrive intact? A: All orders are professionally packaged to ensure safe delivery; we use the Royal Mail who provide excellent service. All despatched items are logged and proof of posting taken for those rare instances when a claim is necessary. We take responsibility for your order until it is delivered to you! Optional expedited delivery services are available - please contact us if you have specific requirements.
Q: Where is the metal sign manufactured? A: Each metal sign is manufactured here in England by hand using the highest quality process. They are ideal for collectors and enthusiasts and the signs look great, for business or pleasure. Each corner is pre-drilled to facilitate mounting. Rounded corners and mounting hoels are optional for custom aluminium metal sign orders.
Q: What are the dimensions of stock item metal signs? A: The 'mini metal sign' is approximately 20 x 15 cms A: The 'midi metal sign' is approximately 30 x 20 cms A: The 'large metal sign' is approximately 40 x 30 cms
Q: Are the corners square or rounded? A: For custom aluminium metal signs, rounded corners are optional. A: For custom steel metal signs rounded corners are mandatory.
Q: Are the four mounting holes optional? A: For custom aluminium metal signs, you can choose whetehr to have the four corner mounting holes or not. A: All custom steel metal signs feature four corner mounting holes.
Q: Do the metal signs have a border around the image? A: A border is unavoidable on some of our stock item metal signs because of the proportions of the original image.
Q: Are the signs suitable for outside use? A: Yes, but please note the colours can fade in direct sunlight; and through time the steel signs may rust. Many users find this adds to the vintage charm. The aluminium signs will not rust of course, but may require a backing board for mounting.
Q: Are the signs suitable for children? A: Care needs to be taken when handling and fixing the metal signs since they may have a sharp edge - although we do take great care in their manufacture. We do not recommend they are given as presents to children for play; but they are suitable for mounting in a child's room etc.
Mouse Mats
Q: Where is the mouse mat manufactured? A: Each mouse mat is printed by hand here in England. They are ideal for business or personal use.
Q: How do you print the mouse mat? A: All our mouse mats are printed in-house using a technology called dye sublimation. The inks penetrates the surface of the mouse mat at high temperature which is then quickly cooled leaving a vibrant image. This printing process enables images to be printed in full colour and at a high resolution which makes it possible to reproduce both solid colour and photographic images faithfully. We use the most colour stable inks and accurate colour profiling software available to ensure we supply the highest quality mouse mat.
Q: What type of mouse mat do you supply? A: The mouse mats we provide are the 'textile topped' type which have a fabric surface bonded to a heavy duty natural rubber base, having great lay-flat and non-slip qualities. These are recommended today for use with the latest optical mice. (These are not hard topped mouse mats with laser printed inserts.)
Q: How big is the mouse mat? A: Each rectangular mouse mat is approximately 25cms x 19cms x 5mm in size.
Q: Does the mouse mat have a border around the image? A: A border is unavoidable on some stock item mouse mats because of the proportions of the original image.
Prints
Q: What paper is the print supplied on? A: Each A4 quality print is supplied on Gloss Finish 265gsm Stock Photographic Paper.
Q: Does each print have a border? A: A border is unavoidable on some stock item prints because of the proportions of the original image. Otherwise, each print has a small approximately 3mm white border.
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